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  • Apr 2025

Understanding Google's SGE and What It Means for Franchising

Understanding Google's SGE and What It Means for Franchising

Google’s SGE is built on generative AI technology, designed to improve user experience by providing deeper, more contextual answers to queries. Think of it as a smart assistant that not only searches for content but also understands and synthesizes it. For franchises, this means that basic SEO tricks aren’t enough anymore. Your content needs to genuinely answer the kinds of questions potential franchisees are asking—questions about investment range, market potential, training and support, ROI timelines, and more. SGE pulls from trusted sources, authoritative content, and structured data to build its summaries, which makes brand authority and content strategy more critical than ever.

How Franchises Can Prepare and Thrive

To take full advantage of SGE, franchisors must go beyond traditional digital marketing tactics. Here's a deep dive into the steps needed:

  1. Create Content That Educates, Not Just Sells Most franchise websites focus on flashy visuals and high-level overviews. But SGE thrives on content depth. This is the time to invest in long-form blog posts, downloadable investment guides, detailed FAQs, and market-specific breakdowns. Think like your audience: if someone searches, “Is opening a cloud kitchen franchise in Mumbai profitable in 2025?”—will your content provide that answer? You’ll need to create keyword-enriched, research-backed articles that dive into profitability models, customer behavior, demographic trends, and regional challenges. This type of valuable content will position your brand as an authority, increasing the chances of being picked up by SGE summaries.
  2. Leverage the Power of Thought Leadership SGE pulls content from across the web—including LinkedIn, Quora, Medium, and industry news portals. Franchise executives can significantly boost brand visibility by becoming thought leaders. This means regularly publishing insights on franchise trends, growth strategies, unit economics, and innovation in operations. Authored articles, CEO blogs, and expert interviews build trust—not just with readers, but with Google’s AI, which seeks content with depth and a credible voice. Platforms like Franchise India, YourStory, Economic Times Franchise, and Entrepreneur India are great places to publish thought leadership content that can be crawled and cited by Google.
  3. Structured Data and Smart SEO Still Matter While SGE is AI-driven, it still relies heavily on well-structured backend data. Franchise brands must use structured data markup (schema) on their websites to define elements like franchise fees, number of locations, support services, and training. This not only helps traditional SEO but makes it easier for SGE to interpret and present your data in AI summaries. Embedding short, punchy Q&A sections with relevant keywords also increases your chance of appearing in featured answers. Additionally, ensure your Google Business Profile and location-specific pages are optimized and consistently updated.
  4. Visual and Multimedia Content Can Be a Game-Changer SGE is also starting to incorporate multimedia results. Franchise brands that use explainer videos, testimonial clips, and infographic-rich pages can make their content more digestible—and more likely to be pulled into AI summaries. A 2-minute video from a successful franchisee sharing their journey or a visual breakdown of investment vs. ROI can go a long way. These assets also enrich your presence across platforms like YouTube and Instagram, which are increasingly being indexed by Google AI.
  5. Online Reputation and Social Proof Will Influence AI Selection Google’s AI is trained to trust brands with high engagement and credibility signals. That means your reviews, media coverage, social media activity, and third-party mentions all contribute to your SGE visibility. Encourage happy franchisees to leave reviews on Google and franchise directories. Get PR coverage through reliable portals and keep your brand active on LinkedIn, where B2B content is prioritized. Also, work with digital PR teams to secure features in local business media, trade journals, and even YouTube interviews that discuss your brand’s journey. These mentions signal credibility to the AI—improving your brand’s visibility in SGE-generated responses.
  6. Monitor, Analyze, and Optimize in Real Time Since SGE is still evolving, you’ll need to constantly monitor how your brand appears in generative search results. Use tools like Google Search Console to track which pages are gaining visibility and what queries are triggering impressions. Monitor competitor activity and look for gaps—topics or questions they’re not addressing. Experiment with new formats (like carousel-style blog posts, AI-friendly summaries, and voice-search optimization) and refine your digital strategy month by month.
  7. Conclusion: Adapt Early, Grow Faster Google’s Search Generative Experience is not just a technological upgrade—it’s a paradigm shift in how users search and how brands must respond. For franchise developers and marketers, this is a chance to evolve from being discoverable to being irreplaceable. By focusing on value-driven content, technical excellence, and trust-building activities, franchise brands can not only appear in AI-generated summaries but become the preferred choice for aspiring entrepreneurs and investors.

Early adopters of this approach will enjoy a significant competitive advantage—not only in visibility but in lead quality, conversion rates, and long-term brand authority. The future of franchise development is intelligent, immersive, and increasingly AI-driven. Are you ready for it?

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